FAQ

Questions about preparing with Lanalyste.

Clear answers about availability, access, language, prices, independence, and results.

Getting started

Which certifications are available?

CBAP®, CCBA® and ECBA™ are available now. PMI-PBA® is coming soon and cannot be purchased yet.

Can I try it before choosing a plan?

Yes. The guided demo begins with six dedicated CBAP®-style questions and continues through the question experience, explanations, review, report, and dashboard so you can understand the complete workflow. Demo content is separate from the paid question bank.

What is the difference between the Demo, Initial Assessment and eligibility check?

The free Demo introduces the simulator with six questions. The free 17-question Initial Assessment builds a starting learning profile and suggests preparation priorities. The eligibility check helps you review CBAP® requirements; it does not replace IIBA’s official decision.

Plans, payments and renewal

What does a paid plan include?

Access for the period you purchase to the complete CBAP® learning environment: 1,300+ questions, 180+ case studies, eligibility and readiness journeys, personalized and paced practice, full exam simulations, English explanations, saved notes and highlighting, question review, readiness guidance, detailed performance diagnostics, goals, trends, and study planning. The 30-day purchase authorizes one automatic renewal; the 90- and 180-day plans do not renew automatically.

Do the one-, three-, and six-month plans include different features?

No. Every duration includes the same core CBAP® simulator and learning environment. Choose a duration according to the preparation time you need; feature access does not decrease with a shorter plan.

Does access renew automatically?

Your initial 30-day purchase authorizes one automatic renewal for 30 more days, as shown at checkout. Review the renewal amount and date before paying. You can cancel the renewal in your account before the charge without losing your purchased access. A reminder is sent when possible. This is not an ongoing subscription: it does not renew a second time. The 90- and 180-day plans do not renew automatically.

Are official certification or exam fees included?

No. Prices shown are only for Lanalyste simulator access and Lanalyste learning content. Application, membership, exam, rescheduling, official-material, course, and other certifying-organization fees are outside the purchase.

Which currency will I pay in, and are taxes included?

Payments are charged in Canadian dollars (CAD). Any USD or EUR amounts are estimates, not the amount charged in those currencies. Applicable taxes depend on your billing address; review the final total before paying.

Where can I find my invoice?

Open your account’s purchase history to view the invoice for your purchase. Payment emails also provide purchase or invoice information. Contact support if an invoice link is missing.

Can I request a refund after an automatic renewal?

You can request a full automatic-renewal refund from your account within three days (72 hours) of the charge, regardless of usage. The refund removes only that renewal’s remaining access; separate purchases, including French passes, are preserved. After 72 hours, contact support for review. This automatic refund rule does not cover initial purchases, manual extensions or French-pass purchases.

French explanations and passes

What language are the questions and answer choices written in?

CBAP® questions and answer choices remain in English. Every paid plan includes English explanations. The optional French add-on provides a detailed analytical explanation in French while keeping relevant English terminology visible.

What is the French explanation add-on?

A detailed French analysis after each question explaining why the correct option is strongest, why every incorrect option is less appropriate, and how the reasoning relates to BABOK® Guide concepts and terminology. Questions and choices remain in English; relevant English terms appear alongside French terminology. It is bought separately in blocks of 10 consecutive days at C$9 a block, with the quantity you select. You choose when to activate a block; coverage then runs continuously, cannot be paused, never renews, and cannot run past the main access you have paid for.

Can I buy French passes now and activate them later?

Yes. Buying and activating are separate. You choose how many available blocks to activate. Unactivated blocks do not expire. Activation requires active main access with enough remaining time to cover the selected blocks. If it is too short, extend your main access first. Activated coverage runs continuously and cannot be paused.

Learning and results

Is Lanalyste affiliated with IIBA® or another certifying organization?

No. Lanalyste is independent and is not affiliated with, endorsed by, sponsored by, accredited by, or otherwise associated with IIBA® or any other certifying organization.

Does Lanalyste issue certifications or guarantee success?

No. Lanalyste provides independent preparation; it does not issue official certifications, determine eligibility, or guarantee a passing result or score.

Are these official exam questions?

No. Questions, case studies, explanations, and analytics are independently created learning content. They are not actual questions taken from an official exam.

What informs Lanalyste’s case studies and learning content?

The original case studies, questions, explanations, and learning structure are informed by more than 10 years of business analysis experience. They are independently created by Lanalyste and are not official examination content.

How does Lanalyste measure readiness?

The overview combines six primary signals: knowledge accuracy, exam-content coverage, completed questions, exam performance, accurate pace, and exam endurance. Full Performance explains them through knowledge areas, tasks, techniques, question archetypes, reliability, goals, and trends. The result guides study; it is not an official score, prediction, or guarantee.

Can I take notes or highlight text?

Yes. During practice you can save private notes and highlight selected case-study or question text in yellow, green, blue, or pink. Your annotations remain available when you review the question.

Account and preferences

Can I share my account with another person?

No. Access is personal and intended for one person. Sharing credentials or allowing another person to use the account is not permitted.

Can I copy or share questions and explanations?

No. Access is personal. Lanalyste exclusively owns its learning content, subject to any third-party rights identified in the terms. Copying, publishing, distributing, reselling, scraping, or using it to build another product is prohibited and may lead to suspension and legal action.

Do I need to confirm my email before using paid access?

No. You can use your purchased access without confirming your email. Please confirm it to help ensure you receive important account messages. You can request another confirmation email from your account.

Can I switch between my phone and computer?

Yes. Your account is for your own use. By default, only one session is allowed at a time: signing in on another device signs out the previous session. This does not permit sharing the account with another person.

How can I change the emails I receive?

Use Email preferences in your account to choose optional emails or unsubscribe from them. Essential account, security and payment emails will still be sent.

Still have a question?

Contact us for help with your preparation, account or purchase.